Sorry to see you go. Let's make this quick.
Unsubscribing should take ten seconds, not a support ticket. Enter the email address that receives our emails, confirm, and you are done. No “are you sure?” maze, no guilt trip, and no emails after you confirm.
Unsubscribe from marketing emails
This removes you from The Everwell Weekly, service announcements, and community event invitations.
Not sure which list you are on?
Check the footer of any Everwell email — it names the list and offers a one-click unsubscribe link that works without this page.
Just to confirm
You are about to unsubscribe this address from all Everwell marketing emails, including The Everwell Weekly.
You have been unsubscribed
Your address has been removed from our marketing lists. Changes take effect immediately, though an email already in transit may arrive once. If it does, you can ignore it.
What happens now
- No more newsletters or marketing emails
- Appointment reminders and clinical messages continue
- You can resubscribe at any time
- Data deletion requests: see your privacy rights
Marketing emails stop. Your care messages do not.
This is a legal and practical distinction, not a trick to keep emailing you.
| Email type | Examples | After unsubscribing |
|---|---|---|
| Marketing / newsletter | The Everwell Weekly, new service announcements, event invitations, seasonal health campaigns | Stops immediately |
| Appointment messages | Booking confirmations, reminders, rescheduling notices, pre-visit intake links | Continues — required for your care |
| Clinical communications | Lab results, prescription notices, secure messages from your care team | Continues |
| Billing & account | Statements, payment receipts, insurance verification updates, password resets | Continues |
| Legal & safety notices | Changes to our Privacy Policy or Terms, medication recalls affecting you | Continues |
If you are not a patient, unsubscribing means you will receive no further email from us except a single confirmation of your request, if you ask for one.
Common questions about email preferences
How long does it take to stop receiving emails?
Removal is immediate in our system. Because an email campaign may already be in progress when you unsubscribe, you could receive one final message within 24 hours. If you receive marketing email more than 10 days after unsubscribing, please forward it to privacy@clinzovia.com so we can investigate.
I unsubscribed but I am still getting appointment reminders.
That is expected. Appointment confirmations, reminders, lab results, and billing notices are transactional messages tied to your care, not marketing. They are sent to keep your treatment safe and your account accurate. If you want to change how you receive those — for example, text instead of email — call either clinic and we will update your communication preferences.
Can I unsubscribe someone else's address?
Only the owner of an email address should submit an unsubscribe request. If someone in your household signed up with a shared address, you can unsubscribe that address and resubscribe using your own. If you believe you were subscribed without consent, contact our privacy team and we will investigate and remove the address.
Does unsubscribing affect my patient account or portal access?
No. Your patient portal, medical record, appointments, and billing are unaffected. Unsubscribing only changes marketing email preferences. If you want to close your patient account entirely, that is a separate request — please contact our records team at records@clinzovia.com.
Will you delete my data when I unsubscribe?
Unsubscribing removes you from active marketing lists and we retain a minimal suppression record so we do not email you again by mistake. If you want your contact data deleted entirely, email our privacy team. Note that medical records are retained for the period required by state and federal law and cannot be deleted on request while that obligation applies. See data retention for details.
Something not working? If the form fails, email privacy@clinzovia.com with the address you want removed and we will process it manually within one business day. You can also call 858-450-1903 and ask for the privacy team.